Site Map | Contact Us

0510-86601882

My company to "first-class products, first-class service, perfect innovation, customer satisfaction" as the quality policy, to provide customers with quality products, service, meet and exceed their hopes and requirements for quality commitment. To this end, we have established a complete set of service system, the specific service procedures are as follows:

■ Service preparation:
1.Technical department is responsible for preparing the technical information on the basis of the sales contract requirements or customer requirements.
2.Sales Department is responsible for the promotion of the user, the product performance and the use of methods and occasions. Responsible for collecting feedback information and request of the user to investigate the user's needs, and timely delivery of information to the relevant departments.
3.Production department according to the contract requirements, responsible for the organization of production, good product delivery, sales department is responsible for product safety, accurate and complete to the user specified location.

■ After-sale service:
1.According to the contract, the establishment of user files, timely processing of user feedback information, to honor the user's commitment.
2.The implementation of 24 hours and regular visits to the emergency response mechanism, and provide technical advice, training and guidance.
4.Product quality or engineering problems, the company sent technical personnel to the use of the site, the investigation and verification and timely processing, processing records.

■ Solemn commitment:
1.The company strictly implement the supply contract, according to the requirements of production.
2.We shall take responsibility for the extension of the project or other losses caused by the quality of the project.
3.Customer complaints 2 - 3 hours within 24 hours of the answer within hours.
4.The company is responsible for the quality of the product.。

Copyright © 2010-2015 Jiang Yin Shi Xin Ji Yuan Food Machinery Co.,Ltd. all rights reserved   Technical Support:Jingtong